Sizing & Fit
How do I know what size to order?
Most bracelets come in two sizes — S (19cm / 7.5") and M (21cm / 8.25") — measured to fit comfortably around your wrist, not tight around your hand. If you're between sizes, we recommend sizing up. Open cuff styles (Silver Talon, Black Talon, Steel Sovereign, Gold Sovereign, Silver Feather) are adjustable and fit most wrists without needing a specific size.
Can I exchange for a different size?
Yes — size exchanges are free once your original item is received and approved. See Returns & Exchanges below.
Materials & Care
What are your pieces made from?
Depending on the style: stainless steel, genuine leather, braided cord or rope, and natural or steel beads. Each product page lists the specific materials and hardware for that piece.
How do I care for my piece?
Wipe clean with a soft, dry cloth. Avoid prolonged exposure to water, chlorine, and harsh chemicals to keep the finish looking its best.
Shipping
How long does shipping take?
Orders are processed within 2–5 business days from our facility in Bountiful, Utah, then shipped Monday through Friday. You'll get a confirmation email when your order is placed and a second email with tracking once it ships.
Do you offer free shipping?
Yes — free standard shipping on all U.S. orders over $50. Orders under $50 and express shipping are calculated at checkout.
Do you ship internationally?
We currently ship to the United States, Canada, Australia, the United Kingdom, and the European Union. Any applicable duties and import taxes are calculated and included in your total at checkout — no surprise fees when your package arrives.
Returns & Exchanges
What's your return policy?
You have 14 days from delivery to request a return or exchange, as long as the item is unworn, undamaged, and in its original packaging. See our full Refund Policy for details.
Who pays for return shipping?
Return shipping is the customer's responsibility, except for damaged or defective items, which we cover.
Orders & Payment
How do I track my order?
Use the tracking link in your shipping confirmation email, or sign in to your account to view order history and status.
What payment methods do you accept?
We accept all major credit and debit cards, plus other secure payment options available at checkout.
Still have a question?
Email us at sale@swaggero.com or call +1 619-395-5158 — we're happy to help.
